We Are Open!
With Caution all Blue Jean Baby stores are now open! We are taking all the necessary steps to make shopping with us a fun and safe experience, and continue to do our part to help curb the spread of COVID-19. We will continue to monitor developments across the globe and will make adjustments as needed, and will still be offering curbside pickup.
30-day return extension
In response to store closings due to COVID-19, we have extended our return policy window.
Blue Jean baby will accept returns and exchanges up to 30 days after our stores reopen for items bought online and in store. This policy extension covers online and in store purchases made after Feb. 1, 2020. Any items bought in store or online, after that date can be returned 30 days after the stores reopen.
To complete in-store return/exchange
Items must be accompanied by a receipt, invoice, order confirmation, or shipping confirmation and repackaged in the original boxes if applicable. All labels must be attached.
Potential delay in online returns/exchanges processing
Customers of Blue Jean Baby seeking online returns and/or exchanges may experience extended processing times due to the COVID-19 pandemic's impact to our operations and shipping partners.
Potential shipping delays
Customers of Blue Jean Baby could experience extended shipping and delivery times due to the COVID-19 pandemic's impact to our operations and shipping partners.
Protecting our associates
We're taking every step to process orders, returns, and exchanges as quickly as possible, but we want to protect all associates working in our distribution centers and facilities during this time. Our shipping partners are taking steps to protect their employees as well. This could lead to longer shipping, processing, and delivery times.
We're all in this together and we appreciate your support and understanding.
Thank you for your patience.