General Size Guide
If you are not completely in love with your Blue Jean Baby purchase, we are happy to refund the cost of your item(s) as long as the item is in new, unworn condition. We will not accept any items that look used or worn- this is up to our discretion. Just shoot us an e-mail at firstname.lastname@example.org and request a return authorization within 7 days of receiving your order. Once the RA is approved, you will be emailed an RA number that must be written clearly on the outside of your return package. You have another 7 days to get the package to our office. Packages without RA numbers will be refused. RA approval can take up to 2 business days. This will not affect your time to return the item(s). Each item that is being returned needs its own RA number but multiple RA's can be shipped together. After we receive and process your return, which can take up to 5 days, you will be notified via email once you have been refunded. Money credited to your account may take up to 30 days, depending on your bank.
We do not provide return labels and shipping fees are nonrefundable. You may send your return via UPS, USPS, FedEx or DHL (for international orders). Please make sure you have a tracking number as a way to make sure your package is received. Blue Jean Baby is not responsible for packages that are lost by a carrier or shipped to an incorrect address.
We offer United States Postal Service as method of shipment.
Orders placed during regular business hours will be processed and shipped in 24-48 hours.
Note: We are not in the office on the weekends. Any overnight / express orders placed on a Friday after 2PM CT will be shipped from our warehouse that following Monday. We also do not ship on bank holidays. Expect your order to be shipped the following business day.